Privacy Policy

Introduction

This privacy notice provides you with details of how we collect and process your personal data through your use of our site
https://benchmarkrefit.co.uk/.

By providing us with your data, you warrant to us that you are over 13 years of age.
Benchmark Refit Limited is the data controller and we are responsible for your personal data
(referred to as “we”, “us” or “our” in this privacy notice).

Contact Details

Full name of legal entity: Benchmark Refit Limited

Email address: enquiries@benchmarkrefit.co.uk

Postal address: 6 Lochside Road, Forfar, Angus, Scotland, DD8 3JE

It is very important that the information we hold about you is accurate and up to date.
Please let us know if at any time your personal information changes by emailing us at; enquiries@benchmarkrefit.co.uk.

What Data Do We Collect About You, For What Purpose and On What Ground We Process It

Personal data means any information capable of identifying an individual.
It does not include anonymised data.

We may process the following categories of personal data about you:

• Communication Data:
  Includes communications sent via contact forms, email, text, social media messaging or other methods.
  Processed for communication, record keeping and legal claims.
  Lawful basis: legitimate interests.
• Customer Data:
  Includes purchase information such as name, billing address, delivery address, contact details and transaction data.
  Processed to fulfil contracts and keep records.
  Lawful basis: contract performance.
• User Data:
  Includes data about website usage and content submissions.
  Processed to operate, secure and administer our website and services.
  Lawful basis: legitimate interests.
• Technical Data:
  Includes IP address, browser data, page views, time zone settings and analytics information.
  Processed for analysis, security and marketing effectiveness.
  Lawful basis: legitimate interests.
• Marketing Data:
  Includes marketing preferences and communication settings.
  Processed for promotions and marketing communications.
  Lawful basis: legitimate interests or consent.

Sensitive Data

We do not collect any Sensitive Data about you.
Sensitive data includes race, religion, political opinions, health data, biometric data and criminal convictions.

We will only use your personal data for the purpose it was collected for or a reasonably compatible purpose.
For more information, please email; enquiries@benchmarkrefit.co.uk.

How We Collect Your Personal Data

We collect data directly from you when you complete forms or contact us.
We may also collect data automatically via cookies and similar technologies.

We may receive data from analytics providers, advertising networks, search providers,
technical service providers, payment processors and publicly available sources such as Companies House.

Marketing Communications

Our lawful basis for sending marketing communications is either consent or legitimate interests.

You may opt out of marketing communications at any time by using unsubscribe links
or emailing; enquiries@benchmarkrefit.co.uk.

Disclosures of Your Personal Data

• IT and system administration service providers.
• Professional advisers including lawyers, auditors and insurers.
• Government authorities requiring processing reports.
• Debt recovery providers.
• Business transfer or merger partners.

Data Security

We implement security measures to prevent unauthorised access, loss or disclosure.
Access is restricted to authorised personnel with a business need to know.

Data Retention

We retain personal data only as long as necessary for legal, accounting or reporting purposes.
For tax purposes, we retain basic customer data for six years.

Your Legal Rights

You have rights including access, correction, erasure, restriction, portability and objection.

More information is available from the Information Commissioner’s Office.

You may contact us at:
enquiries@benchmarkrefit.co.uk
to exercise your rights.

Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their privacy statements.
Please review their policies when visiting external sites.